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We watch other retailers closely and always try to beat our competitors on price (as well as service!!) however on the Internet, anybody can "set up shop", often they will have no stock, no returns policy, questionable security, no guarantees and of course poor customer service.
If you do come across somebody selling an item cheaper, let us know and we will consider whether to match it.
Value Added Tax (VAT)
VAT is a tax that is required to be paid by all our customers that live within the European Union (EU). Since Scanning Pens Limited is based in the United Kingdom, the VAT applied to our goods is 15%. If you DO NOT live in an EU member country you DO NOT have to pay VAT unless the order is being sent to a UK or EU address.
The simplest way to be sure that you are viewing the price that would apply to you is to create a member account. Once you create an account with your correct address information, all you have to do is log into your account when you visit the shop and you will automatically be shown a price inclusive or exclusive of VAT, depending on your country of origin.
Our VAT Number is: 830 9974 96.
Discounts
We offer the following discounts:--------------------
Quantity Discounts
These discounts only apply to some products.
They are given automatically depending on the number of a single product that you buy at the same time.
For instance:
if you purchase 1 x Product A, you will receive zero discount if you purchase 5 x Product A, you will receive 5% discount if you order 10 x Product A, you will receive 10% discount
The actual price you will pay is displayed to the right of the large image, halfway down the page.
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Discount Coupons
You may have received a Discount Coupon from a number of different places, such as from an email we sent you, during a show you met us at, on a postcard we sent with your order etc
To claim this discount, please enter the code into the relevant box during the checkout process.
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Gift Vouchers
You probably received your Gift Voucher from a friend or perhaps you bought too many Gift Vouchers and therefore get to spend them yourself!
Either way, to claim this discount, please enter the code into the relevant box during the checkout process.
For more information on our Gift Vouchers, please read this FAQ page.
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Payment Type Discount
If you pay by Bank Transfer or Western Union, we will discount your order by 1%.
This discount will automatically be added during the checkout process.
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