Scanning Pens Digital Pens

Questions on Reading Pen TS (Oxford Dictionary)

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• From Scott Jones at 20/05/2011 19:08
  • Hello!
    
    Does Reading Pen TS support to scan from any material?
    
    Regards
    Scott
  • Hi Scott
    
    Yes, it can recognize any printed material, books, magazines and newspapers. Inside the tip of the Pen is a sophisticated electronic eye. This eye enables you to scan different types of printed information directly into your Pen. Use the Pen to scan full lines of text, receive word-by-word translations and definitions, and hear scanned words pronounced aloud.
    
    Thank you
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• From Derek O'Brien at 20/05/2011 19:17
  • Hi
    
    My queries are all about batteries, hope to hear from you soon.
    
    1. What type of battery does Reading Pen TS support?
    2. How can I use batteries in a proper manner?
    3. Can I still use my pen, if batteries don't work?
    
    Regards
    Derek
  • Hi Derek!
    
    Here are your solutions -
    
    1. The Pen supports AAA Alkaline batteries, 2 (1.5V)
    
    2. Always place 2 fresh batteries in the Pen. It is not advisable to use the Pen with batteries that are not at the same voltage level.
    Do not combine different types of batteries (e.g. rechargeable and non-rechargeable).
    Dispose of used batteries according to the manufacturer's instructions.
    
    CAUTION: Risk of explosion if battery is replaced by an incorrect type. Use AAA Alkaline batteries only.
    
    3. Yes, you can, in that case your ReadingPen will be charged via USB port of your PC.
    
    Connecting the Pen to the PC using the USB cable automatically activates the power supply from the PC. This has the following implications:
    
    • The Pen uses the external power supply when connected to the PC, so batteries last longer.
    • Set Auto Shut-Off Time in Preferences is disabled when the Pen is connected to the PC.
    
    CAUTION: Unsaved information may be lost if the USB cable is disconnected while using without batteries. It is very important that the Pen always contains batteries, even when connected to the PC.
    
    Hope this helps you.
    
    Thank you
    
    
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• From Michael Benko at 24/05/2011 15:49
  • Hi
    
    How can I install the ReadingPen Software?
    
    Thanks
  • Hi Michael
    
    Download the installation package for your Pen. The package contains the software needed to install the USB driver and PenExplorer application onto your PC, as well as links to online user manuals and product registration.
    
    Download Instructions:
    
    1. Copy this link (http://www.wizcomtech.com/galleries/downloads/Downloads/ReadingPenTS/readingpents.exe), paste into your
    browser and press enter.
    
    2. A "File Download" window will appear. Select "Run".
    
    3. A security warning will appear. Select "Run".
    
    4. The Installshield Wizard will appear. Follow the instructions to save the product installation software to your computer.
    
    5. Once the software has been saved, the installation window will appear. Go to "PenExplorer Installation" and follow the instructions to install the USB driver and PenExplorer.
    
    Note: Once you have saved the software to your computer, you can re-open the installation window by going to the folder where the software is saved and clicking on "Setup.exe". This installation also installs the USB driver needed for PenPC communications.
    
    Hope it helps!
    
    Thank you
    
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• From Lisa Bruno at 24/05/2011 15:51
  • Hello!
    
    Can you please tell me how do I understand the ReadingPen is in scanning mode?
    
    Lisa
  • Hi Lisa
    
    The Pen is in scanning mode when the red light at the tip of the Pen is blinking. If you scan text and the results are not accurate, simply scan again and the text on screen will be over-written with the new text.
    
    Scanning mode is disabled when accessing a toolbar menu or when you are not in the ReadingPen application.
    
    Thank you
    
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• From Joan Knight at 26/05/2011 17:20
  • Hi
    
    Is there any scanning restriction while I am using ReadingPen?
    
    Thanks
  • Hi Joan
    
    Yes, there are some restrictions you have to keep in mind -
    
    The Pen scans and recognizes printed text in a wide range of languages, font types and point sizes (6-22 points, up to 8 mm) and in a variety of colors on contrasting backgrounds (except red on white, white on red, blue on black and black on blue).
    
    It does not recognize handwriting, cursive fonts, mathematical symbols or other profession-specific signs.
    
    Thank you
    
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• From Tina Lewis at 26/05/2011 17:22
  • Hello
    
    How can I get the best scanning result using ReadingPen?
    
    Tina
  • Hi Tina
    
    To ensure optimum scanning results:
    
    - Hold the Pen at the correct scanning angle.
    - Place the scanning material on a flat surface.
    - Use good quality scanning material. Note that poorly photocopied materials may provide bad results.
    - Do not scan too fast.
    
    Hope it helps!
    
    Thank you
    
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• From Gina Liberto at 26/05/2011 17:24
  • Hi
    
    Can I customize font, if so, how can I do that?
    
    - Gina
  • HI Gina
    
    There are two font sizes to choose from – Regular and Enlarged. Changing the font size will mainly affect how text is seen in the File Screen and the Dictionary Screen. Change the font size by selecting or de-selecting the Enlarged Font option in the Settings menu of the application.
    
    Note: The default application setting is Enlarged Font. The Preferences and Information menus are always in enlarged font.
    
    Thank you
    
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• From David Richardson at 27/05/2011 17:00
  • Hi
    
    I need to retrieve my file history, is there any option to do that, how can I do that?
    
    David
  • Hi David
    
    Yes, you can retrieve your files -
    
    The History.txt file appears in the Notes folder after you have entered the ReadingPen application for the first time. The file cannot be deleted from the folder and is dynamic, it is updated immediately when new words are looked up. Copy the History.txt file to your PC to save the current list of History words. Select the file with the mouse and copy it as you would copy files in standard windows folders.
    
    Thank you
    
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• From Tina Patton at 27/05/2011 17:03
  • Hello!
    
    I am in a strange situation! The Pen says that it is connected to the PC but the PenExplorer window hasn’t opened on screen and I can’t see the icon in the taskbar, what should I do now?
    
    Tina
  • Hi Tina
    
    Try the following options, in this order:
    
    1. Disconnect the USB cable from the Pen. Restart the Pen, connect the USB cable and try to re-establish communications (select Connect to PC from the Pen Main Menu).
    
    2. On the Pen: Disconnect the USB cable from the Pen and restart the Pen.
    
    On the PC:
    - Press the Ctrl-Alt-Delete buttons at the same time to open the Windows Task Manager.
    - Go to the Processes tab and highlight PenService.exe in the Image Name list.
    - Click on the End Process button.
    - Click Yes on the Task Manager Warning (XP) or End Process in the Windows Task Manager confirmation message (Vista, 7).
    - Go to C:\Program Files (or the equivalent in Vista) and open the WizCom Technologies Ltd folder. Open the WizCom PenExplorer folder and look for the PenService.exe file.
    - Double-click on the PenService.exe file to reactivate the PenExplorer. If the Windows Task Manager is still open, you will see PenService.exe reappear in the Image Name list.
    
    On the Pen: Connect the USB cable and try to re-establish communications (select Connect to PC from the Pen Main Menu).
    
    3. Re-install the PenExplorer.
    
    On the Pen: Disconnect the USB cable from the Pen and restart the Pen.
    
    On the PC:
    - Go to the Control Panel and select Add or Remove Programs (XP) or Programs and Features (Vista, 7).
    - Highlight the WizCom PenExplorer and click on Change/Remove (XP) or Uninstall/Change (Vista, 7). The WizCom PenExplorer – Installshield Wizard will appear.
    - Select Remove and uninstall the PenExplorer. Restart the computer if requested.
    - Reinstall the PenExplorer from the product installation software you downloaded earlier from the internet.
    - Click Finish when the installation is complete.
    
    On the Pen: Connect the USB cable and try to re-establish communications (select Connect to PC from the Pen Main Menu).
    
    Hope it helps!
    
    Thank you
    
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• From Gerald Giggs at 27/05/2011 17:06
  • Hi
    
    What I have to do to keep my Pen in good condition?
    
    Regards
  • Hi Gerald
    
    To keep your pen in good condition, follow these guidelines:
    
    - Store in protective case when not in use
    - Keep away from excessive moisture and temperature extremes.
    - Clean using a soft, damp cloth.
    - Do not use soap or other cleaning aids on the touch screen.
    - Avoid exposing to direct sunlight for long periods.
    - Avoid scratching or damaging the touch screen.
    
    Thank you
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